Orders & Shipping

PAYMENT:

We accept all major credit cards, payments through PayPal, Apple Pay, and Afterpay. Your card statement will reflect a charge from 'A LAB ON FIRE' or 'Shaping Room LLC.' For California and New York customers, sales tax is included in the sales price.

SHIPPING:

Due to ground-only shipping requirements, we are unable to ship to addresses outside the 48 contiguous United States. Additionally, we do not ship to PO boxes or APO/FPO addresses. FREE shipping is offered on orders over $50.00. Most orders ship from New York, with processing times of 1 to 3 business days. Shipping typically takes an additional 1 to 6 business days, depending on your location. In the event of an unusual delay in processing your order, we will notify you via email.

RETURNS:

If your order was received damaged or with defective parts, please contact us at studio@wwd.is with your order number within 15 days of delivery. Unfortunately, we cannot accept returns or exchanges for any other reasons at this time.

QUESTIONS:

If there is any question regarding your order, please contact us at studio@wwd.is and make sure to include your order number.